Return & Refund Policy 🔄

1. Overview

At Paultino, we want you to love your purchase. If you are not fully satisfied,
we offer a simple return and refund process within our policy guidelines.

2. Return Eligibility

• Item must be unused and in original packaging
• Return request must be made within 7 days of delivery
• Proof of purchase is required

3. Non-Returnable Items

We do not accept returns for items that are used, damaged after delivery, or without original tags/packaging.

4. Refund Process

Once your return is received and inspected, we will notify you.
If approved, your refund will be processed to your original payment method within 5–10 business days.

5. Exchange Policy

We also offer exchanges for different designs or sizes depending on stock availability.

6. Shipping Costs

Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

7. Damaged or Wrong Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos.
We will resolve it quickly.

8. Contact Us

📧 support@paultino.com
We are always happy to help you 💖